Coronavirus and its consequences stimulate the transformation of different sectors. Many companies show flexibility, test new services and technologies, and revise their approach to customer loyalty.
During the webinar, the speaker will share experience and knowledge on maintaining customer loyalty and managing customer experience during a pandemic.
Language: Russian
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DIANA GRIGORYAN
Business Development Manager
Diana is a customer experience consultant with a focus on customer flow management. Has extensive experience in helping businesses rethink their flow management strategies in Kyrgyzstan, Central and Eastern Europe. She holds an MBA degree from the American University of Armenia.
Register for the webinar
ALINA KARAPETYAN
Regional Executive
Alina has more than 10 years of experience in managing big-scale projects in the telecommunications industry. Her professional journey also includes working with NGOs, managing charities and acting as a training coach. Now, she helps businesses to become customer-centric by improving their customer experience.
