Ineffective Flow Distribution
Organize branch flow effectively
Earlyone allows you to minimize customer waiting time, track and control the service process, and boost sales.
Our easy to use and smart features will do the job for you:
keep your customers informed and adapt the interface to display ticket destinations and currently serving windows
due to flexible forwarding, now your customers can be directed to other service agents for cross selling purposes. Also, this means that customers will not have to take multiple tickets for different departments
decide which service needs a boost in terms of getting customers in and out quicker by bumping up their place in line
Multi Service selection
every step counts and it is important to keep track of all services that were requested by the customer. With this easy to use function now your staff will be able to add multiple services for one ticket.
Estimated Wait Time
walk in customers will get an estimated waiting time and will be able to leave the branch until their turn comes
Discover average waiting times of branches. Find out branches that are more occupied than others and efficiently allocate the resources
Gather! Escalate! Retain!
It is always important for the company to increase its sales and meanwhile optimize costs.
With real-time monitoring and data based evaluation, we will make sure you attract new customers and reach customer service excellence
Be aware of what is going on in the branches, while being away. With our real time monitoring tool you can monitor the load of customers in the branch and the level of staff occupancy. More importantly, you can solve problems before they escalate.
Strategic staff development
Learn about continuous trends and evaluate your staff based on their performance.
Evaluate how your campaigns perform by assessing their demand. Find out about your busy hours and offer special perks for your customers.
based on our customer needs and feedback we have created numerous reports that will give you an analytical summary based on which you can make both tactical and strategic decisions.
We can create special reports only for your company, so you will provide top-notch customer service.
Connect with your customers
through Earlyone Mobile Application
Earlyone Mobile Application lets your customers book their place in the queue beforehand and be served at their desired time without waiting.
Earlyone Mobile Platform gives you and your customers
Online booking platform
with our Mobile application your customers are able to remotely book their place in a queue and be served without waiting
our optimized smart system comes up with the nearest available time, if your customers’ desired time is already booked
we let your customers know the branches nearest to them as additional information providing added value.
Every step that you make to connect with your customers intends to increase their satisfaction level. Either on sight or through mobile, we make sure that you provide best-in-class customer service.
Additional features that will keep your
customers engaged and you satisfied
this keeps your customers more engaged and alert in order not to miss their turn.
Currency Exchange Table
display an exchange rate table on the information monitor for any currency in the world
the information on the monitor can be tailored to engage, advertise certain products to your customers while waiting
incorporate branding elements, good-day wishes, logos, and other information to customize tickets
To schedule a product demo with one
of our product consultants, please
fill in your contact details