Privacy Policy

Last Updated: 23.06.2026


1. Introduction

Earlyone (“Earlyone”, “we”, “our”, or “us”) provides a digital platform that enables users to discover services, book appointments, receive notifications, manage bookings, and interact with service providers.

This Privacy Policy applies to all Earlyone products and services, including:

  • Earlyone website

  • Earlyone mobile applications

  • Earlyone booking widgets integrated into third-party websites

  • Appointment scheduling and customer flow management services

  • Customer support and communication services

  • Integrations with Google Calendar and Google Wallet

By using our services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy.


2. Information We Collect
Information You Provide

We may collect information that you voluntarily provide, including:

  • Full name

  • Phone number

  • Email address

  • Appointment and booking information

  • Service preferences

  • Customer feedback and survey responses

  • Support requests and communications

Information Collected Automatically

When you use our services, we may automatically collect:

  • Device identifiers

  • Device type and operating system

  • Browser information

  • IP address

  • Application usage information

  • Push notification tokens

  • Log files and diagnostic information

  • Performance and crash analytics

  • Precise location information when explicitly permitted by the user and required for service functionality, such as displaying nearby service providers, branches, or available services

Information Received from Partner Organizations

Organizations using Earlyone may provide information related to:

  • Appointment status

  • Service completion

  • Booking updates

  • Appointment history

  • Customer service interactions

Information from Third-Party Services

When users choose to use supported integrations, we may process:

  • Calendar synchronization preferences

  • Appointment information required for calendar synchronization

  • Information required to generate Google Wallet passes


3. How We Use Information

We use personal information to:

  • Create and manage user accounts

  • Process and manage appointments and bookings

  • Send confirmations, reminders, updates, and notifications

  • Provide customer support

  • Synchronize appointments with supported calendar services

  • Generate digital appointment passes

  • Improve platform functionality and user experience

  • Analyze service performance and usage trends

  • Prevent fraud, abuse, and unauthorized access

  • Maintain service security and reliability

  • Comply with legal and regulatory obligations

  • Generate aggregated and anonymized statistics


4. Booking Widget and Partner Organizations

Earlyone acts as a technology platform connecting users with organizations providing services.

When a booking is made through the Earlyone website, mobile application, or booking widget:

  • Information entered by the user is shared with the selected organization to facilitate service delivery.

  • The selected organization may process personal information according to its own privacy practices and legal obligations.

  • Earlyone processes information necessary to provide booking, notification, appointment management, and customer flow management services.

Users are encouraged to review the privacy policies of organizations with which they interact through the platform.


5. Google Calendar Integration

Users may choose to add appointments booked through Earlyone to their Google Calendar.

When authorized by the user, Earlyone may create calendar events corresponding to appointments booked through the platform. The information transferred may include:

  • Appointment date and time

  • Service name

  • Organization name

  • Appointment details

Google Calendar data is used solely for calendar synchronization functionality.

Earlyone does not use Google Calendar information for advertising, profiling, analytics, or marketing purposes.

Users may revoke access at any time through their Google Account settings.

Earlyone’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.


6. Google Wallet Integration

Users may choose to save appointment information to Google Wallet. The generated pass may contain:

  • Appointment identifier

  • Service information

  • Organization information

  • Appointment date and time

  • Booking status information

Information shared with Google Wallet is limited to what is necessary to provide the requested functionality.

Google Wallet data is not used for advertising purposes and is processed solely to provide appointment and ticket management functionality.


7. Data Sharing

Earlyone does not sell personal information.

We may share information with:

Service Organizations

Organizations with which users book appointments through the platform.

Service Providers

Trusted vendors and partners that assist in operating the platform, including:

  • Microsoft Azure cloud infrastructure services

  • Google services used for calendar synchronization

  • Google Wallet services

  • Firebase Crashlytics

  • Communication and notification providers

  • Technical support providers

Legal Requirements

Government authorities, courts, regulators, or law enforcement agencies when required by applicable law or legal process.

Protection of Rights and Security

When necessary to protect the rights, security, safety, property, or integrity of Earlyone, users, partner organizations, or the public.

All service providers are required to protect personal information and process it only for authorized purposes.


8. Data Security

Earlyone implements appropriate technical, administrative, and organizational safeguards designed to protect personal and sensitive information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Security measures include:

  • Encryption of data in transit using HTTPS and TLS protocols

  • Secure authentication mechanisms

  • Role-based access controls and permissions

  • Restricted access to personal information based on business necessity

  • Security monitoring, logging, and auditing

  • Secure cloud infrastructure and hosting environments

  • Regular security reviews and updates

  • Measures designed to prevent unauthorized access and data breaches

Personal information is primarily stored and processed using Microsoft Azure cloud infrastructure, which provides physical, administrative, and technical safeguards designed to protect customer data.

While we strive to protect personal information, no method of transmission or storage can be guaranteed to be completely secure.


9. Analytics and Diagnostics

To maintain and improve the quality, stability, and performance of our services, Earlyone may collect diagnostic and technical information.

Earlyone uses Firebase Crashlytics to collect application crash reports and diagnostic information. This information may include:

  • Application crash reports

  • Device model

  • Operating system version

  • Application version

  • Technical performance metrics

Diagnostic information is used solely to identify, investigate, and resolve technical issues and improve service reliability.

Earlyone does not use diagnostic information for advertising, marketing, or user profiling purposes.


10. Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services

  • Maintain account and booking history

  • Fulfill contractual obligations

  • Resolve disputes

  • Enforce agreements

  • Comply with legal, tax, accounting, and regulatory requirements

When personal information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws and internal retention procedures.


11. Cookies and Similar Technologies

Earlyone may use cookies, local storage, software development kits (SDKs), and similar technologies to:

  • Maintain user sessions

  • Remember preferences

  • Improve platform functionality

  • Measure performance

  • Analyze usage patterns

  • Enhance security

Users may manage cookie settings through browser preferences where applicable.


12. International Data Transfers

Personal information may be processed and stored in countries where Earlyone, its affiliates, or service providers operate.

Where required by applicable law, appropriate safeguards are implemented to protect personal information during international transfers.


13. User Rights

Subject to applicable laws, users may have the right to:

  • Access personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Restrict certain processing activities

  • Object to certain uses of personal information

  • Withdraw consent where processing is based on consent

  • Request a copy of personal information

Requests may be submitted using the contact information provided below.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.


15. Contact Information

If you have any questions regarding this Privacy Policy or the processing of personal information, please contact:

Email: customercare@earlyone.com

Website: https://www.earlyone.com





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