The most efficient customer flow management system
Optimize your business processes with an all-in-one web-based solution. Compatible with 99% of hardware devices. No server is needed.
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What is a Customer Flow Management System?
Optimizing your customer journey
Queue management system helps to reach new heights in effective service providing advanced customer reception, queuing, routing and interaction management tools.
Connect with customers through their entire journey virtually and at your branch.
Monitor your employees' performance and optimize it to fit your business goals.
No time wasted at all.
Earlyone system is built up this way.
Get a customized appointment scheduling system and all-in-one app solution with Earlyone.
Success is about saving time and making customers happy.
40%
of employee efficiency is being raised
15%
Employee idleness reduced from 35% to only 15%
90%
of customers wait less than 3 minutes
Improve your branches’ KPIs with Earlyone
Use a top-knotch queue management system with features and services that will help you the most.
Organize your customer flow
Monitor the occupancy of your branches via web dashboard. Let your customer get a ticket remotely via Earlyone app and book a slot in advance to avoid long waiting lines.
Be faster with a flexible forwarding system
Save time by forwarding your customer to further services right from the desk with one ticket. Enable employees to use forward with the return button, so they can save client’s time and waste no minute of their own working hours.
Know your customers’ needs & wants
Implement feedback and valuation tools of your choice (eg. NPS, CSAT). Improve your service quality and get to know your customers better. Need a single feedback solution? It’s available separately!
Control your staff efficiency with reporting tools
Track your employee performance to allocate resources wisely and get analytics on each of them. Get a detailed report for daily tickets and a total number of services. Endless opportunity for boosting efficiency.
Better customer experience
Higher customer satisfaction affects customer loyalty. By arranging convenient service at the physical branch, you can expand your opportunities. Evaluate customer satisfaction with our built-in tools.
- Feedback on mobile
- Surveys on site
- Evaluation tools (NPS, CSAT)
- Survey with QR
